Items
Are your items authentic?
Every item sold by Raere Vintage undergoes a thorough authentication process before being listed for sale. Our pieces are carefully inspected by experienced luxury resale and vintage specialists, with close attention paid to materials, construction, hardware, serial markings, and brand-specific details.
We are committed to sourcing and offering only genuine vintage and designer pieces, giving our customers complete confidence when shopping with us.
What condition are your items in?
Due to the nature of vintage and pre-loved clothing, condition can vary from piece to piece.
We provide detailed photographs and descriptions for every item and will always disclose any notable flaws, wear, or imperfections. We encourage customers to review all images and descriptions carefully before purchasing.
How do I know if an item will fit me?
We provide measurements wherever possible to help you determine the best fit.
Vintage sizing often differs from modern sizing, so we recommend comparing the listed measurements to a similar garment you already own.
If you require additional measurements, please contact us before purchasing.
Do you accept returns?
Due to the unique nature of vintage and pre-loved items, all sales are final.
We do not accept returns, exchanges, or refunds for change of mind, sizing issues, or vintage wear disclosed in the listing.
Please read our full Returns Policy before purchasing.
Can I cancel my order?
Unfortunately, once an order has been placed, it cannot be cancelled, modified, or refunded.
Do you source specific items?
Yes. If you're searching for a particular piece, vintage item, or specific style, feel free to contact us and we'll do our best to source it for you.
Delivery
How long does delivery take?
Orders are typically dispatched within 1–3 business days.
Delivery times vary depending on your location and the shipping service selected at checkout. Once your order has shipped, you will receive tracking information via email.
Do you ship internationally?
Yes, we ship worldwide.
International shipping rates are calculated at checkout based on your destination.
Will I have to pay customs duties or import taxes?
International orders may be subject to customs duties, taxes, or import fees upon arrival in your country.
These charges are not included in the purchase price and are the responsibility of the customer.
What happens if I refuse to pay customs charges?
If customs duties or taxes are refused and the parcel is returned to us, any associated costs incurred by Raere Vintage, including return shipping fees, duties, taxes, customs charges, and administrative fees will be the responsibility of the customer.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.